bk123 Terms and Conditions

1 Definitions and Interpretation

The meanings of the following terms used in this document are provided below. These definitions apply in all cases of interpretation.

• "Platform" — The bk123 website and all associated services, available at https://bk123.lat.
• "User" or "Member" — Any person who has registered on bk123 and/or is using the platform.
• "Account" — Each user's personal registered profile, through which the platform's services are accessed.
• "Bonus" — Any financial or non-financial benefit provided by bk123, including welcome bonuses, cashback, and free spins.
• "Wagering Requirement" — The condition requiring a specified amount to be wagered before bonus funds become withdrawable.
• "Taka" or "৳" — Bangladeshi Taka (BDT), the primary transaction currency of the platform.
• "KYC" — The identity verification process (Know Your Customer), used to ensure secure transactions.

2 Eligibility and Registration

The following conditions must be met to register and use the services on bk123. Users who do not meet these conditions are not entitled to use the platform.

2.1 Age Limit

The bk123 platform is for persons aged 21 or over only. Identity verification may be required if needed. Providing a false age will result in the immediate closure of the account and all deposited funds may be forfeited.

2.2 Single Account Policy

Each individual may open only one account. Creating multiple accounts using the same person, the same household, the same device, or the same IP address is strictly prohibited. If this rule is violated, all accounts will be closed.

2.3 Providing Accurate Information

All information provided at the time of registration must be complete, truthful, and up to date. If false or misleading information is provided, bk123 reserves the right to close the account at any time.

• Full name (as per National ID)
• Correct date of birth
• Active mobile number
• Correct email address

3 Account Management

3.1 Login Security

Users are required to keep their account password and login details completely confidential. No third party may be given access to the account. If unauthorised access to the account is suspected, contact [email protected] immediately or let us know via live chat.

3.2 KYC Verification

If a withdrawal request exceeds a certain amount or suspicious activity is detected, bk123 may request identity verification documents. The withdrawal process may be put on hold until verification is complete. Required documents may include:

• A clear photo of the National ID (NID) or passport
• Documents confirming ownership of the mobile banking account
• Any additional documents that confirm identity

3.3 Proper Use of Account

Users may only play using funds they have deposited themselves. The account may be used for personal entertainment purposes only. Operating an account for commercial purposes or on behalf of a third party is prohibited.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

Funds can currently be deposited on bk123 using the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank transfer (including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and others)

4.2 Withdrawal Conditions

The following conditions must be met before making a withdrawal request:

• Minimum withdrawal amount: ৳500
• KYC verification must be completed (where applicable)
• Wagering requirements on any active bonus must be fulfilled
• The withdrawal method must be consistent with the deposit method

4.3 Withdrawal Processing Time

Successful withdrawal requests are generally processed within 5 to 30 minutes. However, during high traffic or if verification is required, it may take a little longer. bk123 is committed to fast and reliable payment processing.

4.4 Fraudulent Transactions

If any suspicious or fraudulent transaction is detected, bk123 reserves the right to return or withhold the relevant payment. bk123 also has the responsibility to notify the relevant authorities in such cases.

5 Bonuses and Promotions

5.1 Welcome Bonus

bk123 offers new members a 200% welcome bonus on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 will give an additional ৳2,000 as a bonus.

5.2 General Bonus Terms

• Bonuses may only be used on eligible games — certain games may be excluded from bonus wagering.
• Bonuses cannot be transferred to anyone else.
• A member may not claim the same promotion more than once.
• Bonus funds will be used before real money funds.
• bk123 reserves the right to change, suspend, or cancel any promotion.

5.3 VIP Cashback Program

bk123's VIP program has five tiers, with weekly cashback provided at each level:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.4% weekly cashback
• Gold — up to 0.6% weekly cashback
• Platinum — up to 0.8% weekly cashback
• Diamond — up to 1.0% weekly cashback

Members can advance to higher tiers through regular active play. The specific benefits and conditions for each tier are determined by bk123.

5.4 Bonus Abuse

bk123 strictly prevents bonus abuse. The following activities will be considered bonus abuse and may result in account closure:

• Claiming the same bonus using multiple accounts
• Intentionally placing risk-free bets to fulfil bonus conditions
• Placing opposing bets on another account of your own or on an account belonging to someone you know

6 Gaming Rules

6.1 Fair Play Policy

bk123 is committed to ensuring fair and transparent outcomes in all games. All game results are determined through RNG (Random Number Generator) technology, which is completely impartial. There is no possibility of manipulating game results.

6.2 Technical Issues

If a game session is disrupted due to server failure, network problems, or a technical fault, bk123 will investigate the relevant situation. The final decision will be based on the game provider's logs. Incorrect results displayed due to technical faults will be considered void.

6.3 Maximum Bet Limits

Each game has its own minimum and maximum bet limits, which are displayed when the game loads. The maximum bet amount may be restricted when playing with bonus funds.

6.4 Game Provider Terms

The games available on bk123 are operated by third-party game providers (including PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and others). The terms and conditions of these providers may also apply.

7 Prohibited Activities

The following activities are strictly prohibited on the bk123 platform. Violating these prohibitions will result in the immediate closure of the account and legal action may be taken:

1. Using the platform involving minors or on their behalf.
2. Playing games or conducting financial transactions through fraudulent or deceitful means.
3. Playing using automated software, bots, or scripts.
4. Attempting to gain unauthorised access to another user's account.
5. Exploiting any vulnerability or technical fault in the platform.
6. Using the platform for the purpose of money laundering or concealing the source of illegal funds.
7. Harassing, threatening, or behaving inappropriately towards other users.
8. Attempting to guarantee profit by placing opposing bets on the same event (arbitrage betting).
9. Using bk123's intellectual property, trademarks, or brand identity without authorisation.

8 Responsible Gaming

bk123 takes responsible gaming very seriously. We believe that gaming should be an entertainment activity, not a source of financial problems.

8.1 Setting Limits

Users may set the following limits on their own account:

• Daily, weekly, or monthly deposit limits
• Daily or weekly betting limits
• Maximum loss limit
• Self-break or temporary account suspension

8.2 Self-Exclusion

If a user feels that gaming is having a negative impact on their life, they can request a permanent or temporary Self-Exclusion at any time. Contact us via live chat or at [email protected].

To learn more about gambling addiction and get support, visit our Responsible Gaming page.

9 Privacy & Data Protection

bk123 gives the highest priority to protecting users' personal information. All data is secured through SSL encryption technology.

9.1 Data Collection & Use

bk123 collects the following information for registration and service delivery:

• Registration details (name, email, date of birth, mobile number)
• Transaction history and payment-related information
• Gaming activity records
• Technical information related to device and connection

9.2 Sharing Information with Third Parties

bk123 never sells user information to third parties for commercial purposes. However, information may be shared in the following cases:

• Upon request from authorities to fulfil legal obligations
• With trusted payment partners for payment processing
• With security service providers that assist in fraud prevention

For our detailed data protection policy, please read our Privacy Policy.

10 Limitation of Liability

10.1 Nature of Service

The bk123 platform is provided on an "As-Is" basis. We make every effort to ensure uninterrupted service, however the service may be disrupted in the following situations:

• Routine maintenance and upgrade activities
• Natural disasters or unforeseen events
• Issues with third-party service providers
• Legal or regulatory directives

10.2 Liability for Financial Loss

If a direct loss occurs due to a technical issue or server outage, bk123 may refund the amount of the relevant bet. However, bk123 is not responsible for financial losses resulting from gaming decisions. Users are fully aware of the risks of their own bets.

10.3 Third-Party Links

If the bk123 platform contains links to third-party sites, bk123 is not responsible for the content or services of those sites.

11 Account Closure & Termination

11.1 Closure by User

A user may voluntarily close their account at any time. To do so, email [email protected] or contact us via live chat. Any available balance should be withdrawn before closing the account.

11.2 Closure by bk123

bk123 may temporarily or permanently close any account for the following reasons:

• Violation of these terms and conditions
• Fraud or bonus abuse
• Providing false identity or documents
• Operating multiple accounts
• Extended inactivity (generally 12 months or more)
• Legal or regulatory reasons

11.3 Balance After Termination

If an account is closed due to a rule violation, the active bonus balance may be forfeited. A legitimate cash balance is generally returned, unless there is evidence of fraud or money laundering.

12 Changes to Terms & Contact

12.1 Right to Amend Terms

bk123 reserves the right to amend these terms and conditions at any time. For significant changes, notice will be provided via the registered email or on the platform. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

12.2 Dispute Resolution

For any dispute or complaint, please contact bk123's support team directly in the first instance. We aim to resolve all valid complaints promptly and fairly.

12.3 Contact

For any questions or concerns about these terms, please get in touch with us:

• 24/7 live chat support (available in Bengali)
• Email: [email protected]
• Responses are provided in Bangladesh Standard Time (BST, UTC+6)